Add a CNAME, A or TXT record at HostGator
Where DNS records live at HostGator, what goes in the host field for a subdomain and for the root domain, and how to check the record is live — the same steps DoDomain's connect flow shows HostGator users.
These are the steps DoDomain's hosted connect flow shows a customer whose domain is managed at HostGator, in HostGator's own vocabulary. A product using DoDomain never writes them: the connect flow detects the provider, shows these steps beside the exact records to create, and verifies each record against the zone's authoritative nameservers. They are published here for your own support articles, and for anyone who wants to see the steps before they start.
Where the records live
Open HostGator's DNS management and pick the domain.
Step by step
- HostGator Customer Portal → Domains → your domain → Advanced Tools.
- Next to Advanced DNS Records, click Manage.
- Add each record below (type, Name, Value).
- Save, then come back and click Verify.
What goes in the host field
Enter the subdomain only in Name; use @ for the apex. For a record on the domain itself, enter @.
Whatever the panel calls the field — Name, Host, Hostname — DoDomain's connect flow shows the value to paste into it already in this provider's format, and shows the fully-qualified name it will verify next to it.
Worth knowing
- Older cPanel Zone Editor screens want the FULL host name ending in a period instead.
Check the record is live
A saved record is not yet a live record. DoDomain verifies against the zone's authoritative nameservers, which answer as soon as the provider publishes the change; public resolvers can lag behind for as long as the old answer's TTL. The free DNS lookup shows both answers side by side for any name, and the provider detector tells you which provider serves a domain and whether a one-click path exists for it.
If you are the product asking for this record
You do not have to send customers here. Mint a connect session and the hosted flow shows these steps to your HostGator customers on its own, then verifies and keeps monitoring the records — see the connect flow and the framework guides for Next.js, Rails, Laravel and Django. A customer who wants their bare domain rather than a subdomain is the apex question, which no provider panel solves on its own.
Steps verified against HostGator's documentation or a live route check at authoring time (July 2026); panel labels do change — the hosted flow is updated when they do.