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Simply.com CNAME and A record setup

How to add a CNAME, A or TXT record at Simply.com: the host for a subdomain and the root domain (@), and how to check it's live.

These are the steps DoDomain's hosted connect flow shows a customer whose domain is managed at Simply.com, in Simply.com's own vocabulary. A product using DoDomain never writes them: the connect flow detects the provider, shows these steps beside the exact records to create, and verifies each record against the zone's authoritative nameservers. They are published here for your own support articles, and for anyone who wants to see the steps before they start.

Related definitions: CNAME record, A record, apex domain.

Where the records live

Open Simply.com's DNS management and pick the domain.

How to add a CNAME or A record in Simply.com

  1. Sign in to the Simply.com control panel, select your domain and click DNS.
  2. Create a new DNS record and pick the record type.
  3. Fill in Name and Value as below, leaving the other fields as they are.
  4. Save, then come back and click Verify.

What to put in the Simply.com host field

Enter the subdomain only in Name; use @ for the root domain. For a record on the domain itself, enter @.

Whatever the panel calls the field — Name, Host, Hostname — DoDomain's connect flow shows the value to paste into it already in this provider's format, and shows the fully-qualified name it will verify next to it.

Worth knowing

  • Simply.com says CNAME records only work on subdomains.
  • Changes apply at Simply.com's name servers immediately; Simply.com says they can take a few hours to reach every resolver.

Common questions

Where do I add DNS records at Simply.com?

Open Simply.com's DNS management and pick the domain.

What goes in the host field at Simply.com?

Enter the subdomain only in Name; use @ for the root domain. For a record on the domain itself, enter @.

How do I check that a record at Simply.com is live?

Look the name up with the free DNS lookup, which shows the authoritative answer next to what public resolvers return. DoDomain verifies against the authoritative nameservers, so a record can be correct there while resolvers still serve the old answer until its TTL expires.

Check the record is live

A saved record is not yet a live record. DoDomain verifies against the zone's authoritative nameservers, which answer as soon as the provider publishes the change; public resolvers can lag behind for as long as the old answer's TTL. The free DNS lookup shows both answers side by side for any name, and the provider detector tells you which provider serves a domain and whether a one-click path exists for it.

If you are the product asking for this record

You do not have to send customers here. Mint a connect session and the hosted flow shows these steps to your Simply.com customers on its own, then verifies and keeps monitoring the records — see the connect flow and the framework guides for Next.js, Rails, Laravel and Django. A customer who wants their bare domain rather than a subdomain is the apex question, which no provider panel solves on its own.

Vocabulary checked against Simply.com's own help page on 2026-10-23: https://www.simply.com/en/support/faq/domain/339-about-dns-records/.

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