TransIP CNAME and A record setup

These are the steps DoDomain's hosted connect flow shows a customer whose domain is managed at TransIP, in TransIP's own vocabulary. A product using DoDomain never writes them: the connect flow detects the provider, shows these steps beside the exact records to create, and verifies each record against the zone's authoritative nameservers. They are published here for your own support articles, and for anyone who wants to see the steps before they start.

Related definitions: CNAME record, A record, apex domain.

Where the records live

Open TransIP's DNS management and pick the domain.

How to add a CNAME or A record in TransIP

1. TransIP control panel → Domain → click your domain in the left column (leave its box unticked).
2. Scroll to DNS settings → DNS. If the records are not shown, switch off the TransIP settings toggle.
3. Add each record below with its Name, TTL, Type and Value.
4. Come back here and click Verify.

What to put in the TransIP host field

Enter the subdomain only in Name (TransIP adds the domain); use @ for the root domain. A CNAME target outside the domain goes in Value ending in a dot. For a record on the domain itself, enter @.

Whatever the panel calls the field — Name, Host, Hostname — DoDomain's connect flow shows the value to paste into it already in this provider's format, and shows the fully-qualified name it will verify next to it.

Worth knowing

• TransIP says a CNAME record can only be used for subdomains, so a CNAME never goes on the root domain (@).
• Switching the TransIP settings toggle off is what reveals your own DNS records.
• The trailing dot belongs only in the Value of CNAME, ALIAS, MX and SRV records, never in the Name.
• TransIP recommends a low TTL, for example 1 or 5 minutes, and says changes can take up to 24 hours to take effect globally.

Common questions

Where do I add DNS records at TransIP?

Open TransIP's DNS management and pick the domain.

What goes in the host field at TransIP?

Enter the subdomain only in Name (TransIP adds the domain); use @ for the root domain. A CNAME target outside the domain goes in Value ending in a dot. For a record on the domain itself, enter @.

How do I check that a record at TransIP is live?

Look the name up with the free DNS lookup, which shows the authoritative answer next to what public resolvers return. DoDomain verifies against the authoritative nameservers, so a record can be correct there while resolvers still serve the old answer until its TTL expires.

Check the record is live

A saved record is not yet a live record. DoDomain verifies against the zone's authoritative nameservers, which answer as soon as the provider publishes the change; public resolvers can lag behind for as long as the old answer's TTL. The free DNS lookup shows both answers side by side for any name, and the provider detector tells you which provider serves a domain and whether a one-click path exists for it.

If you are the product asking for this record

You do not have to send customers here. Mint a connect session and the hosted flow shows these steps to your TransIP customers on its own, then verifies and keeps monitoring the records — see the connect flow and the framework guides for Next.js, Rails, Laravel and Django. A customer who wants their bare domain rather than a subdomain is the apex question, which no provider panel solves on its own.

Vocabulary checked against TransIP's own help page on 2026-10-22: https://www.transip.eu/knowledgebase/407-setting-a-cname-record/.