Glossary

Registrar vs authoritative DNS host

The registrar is the company a domain is registered and renewed through; the authoritative DNS host is whoever runs the nameservers the domain is delegated to, which is where its records actually live. They are often, but not always, the same company.

Also called: Who is my DNS provider, DNS host, Authoritative nameservers, Domain delegation

Three roles that get confused

  • Registrar: where the domain was bought and is renewed. It tells the registry which nameservers the domain uses.
  • DNS host (authoritative DNS): the company running those nameservers. Its dashboard is the only place record changes take effect.
  • Web host: where the website or app runs. DNS records point at it; it has no say over them unless it is also the DNS host.

A domain bought at one company commonly has its DNS at Cloudflare, Route 53 or its web host. The registrar's dashboard usually still shows a DNS editor, which edits a zone that no resolver ever asks.

The most common DNS support ticket

A customer adds the record you asked for, waits a day, and nothing happens. Often they added it at the registrar while the domain is delegated elsewhere. Waiting longer changes nothing; the record is in the wrong place. It is why DoDomain's connect flow reads the authoritative nameservers before it tells anyone where to click.

How delegation works

Resolution walks down the tree. The root servers say which servers handle .com; the .com registry servers hold NS records for every .com domain, naming its nameservers; those nameservers hold the domain's records. The NS records at the registry are the delegation, and the registrar is how you change them.

The zone also publishes NS records at its own apex. When the parent's list and the child's list disagree, resolvers may use either, and the domain works for some people and not for others. Nameservers that are listed but do not actually serve the zone, called lame delegations, cause the same intermittent failure.

How to find who your DNS provider is

Look up the domain's NS records. The nameserver names usually reveal the host: *.ns.cloudflare.com is Cloudflare, awsdns names are Route 53, domaincontrol.com is GoDaddy. A WHOIS or RDAP lookup names the registrar, which is a different question.

To check the delegation itself, ask the parent zone's servers rather than a resolver, for example dig NS example.com @a.gtld-servers.net for a .com domain, and compare it with what the domain's own nameservers return. Subdomains can be delegated too: if eu.example.com has its own NS records, records under it live at a different host from the rest of the domain.

The DNS provider detector does this walk for you: it finds the zone that owns a name, reads its authoritative nameservers, names the host, and says whether one-click setup is available there.

Changing DNS host without moving the domain

Moving DNS to another host changes only the delegation; the registration stays where it is. Copy every record to the new host first, then change the nameservers at the registrar, and keep the old zone correct until the long delegation TTL has expired. See DNS propagation for why that last step matters.

Related

Frequently asked questions

Who is my DNS provider?

Whoever runs the authoritative nameservers your domain is delegated to. Look up the domain's NS records; the nameserver names usually identify the company. It may not be the company you bought the domain from.

Can my registrar and my DNS provider be different companies?

Yes, and it is common. The registrar holds the registration and points the domain at a set of nameservers; any company can run those nameservers.

How do I check a domain's delegation?

Query the parent zone's nameservers for the domain's NS records, for example the .com registry servers for a .com domain, and compare them with the NS records the domain's own nameservers publish. They should list the same servers, and every listed server should answer for the zone.

Why don't my DNS changes take effect?

If a change never appears, check that you edited records at the DNS host the domain is delegated to. Records saved in a registrar's editor while the nameservers point elsewhere are never served.

Does changing my DNS host transfer my domain?

No. Changing nameservers moves only where the records are served from. Transferring the registration to another registrar is a separate process.